Contact Us
ComeOn support is here to help with questions, account-related issues, technical concerns, or general feedback. Our team can assist with registration and verification, deposits and withdrawals, game or app problems, and responsible gambling enquiries. Reach out any time and we’ll guide you through next steps, provide troubleshooting, or forward complex cases to the appropriate team. We monitor messages during business hours and will follow up the next business day for urgent requests.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email; typical response within 1 to 3 hours on business days) |
| General enquiries | [email protected] (accounts, billing and verification; expect reply within 24 hours) |
| Affiliate enquiries | [email protected] (affiliate program and marketing partnerships; allow 2 business days for reply) |
| Phone | +1 416 583 2746 (voice support for urgent account matters; available during working hours) |
| Working hours | Mon-Fri, 09:00-18:00 (responses outside hours handled the next business day) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or cases that require explanations or documents. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID and any attachments helps us process requests faster and reduces delays. We aim to respond within 24-48 hours on business days.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. For routine questions you can expect a reply the same day; more complex issues, including verification or payout reviews, may take longer depending on their nature and required checks. We’ll keep you updated if we need extra time to resolve your request.
Feedback
Your feedback matters. Please share any suggestions or ideas for improving the site and user experience. Every message is reviewed carefully by our team and used to shape product updates, promotions, and usability improvements. Use the feedback form or email [email protected], and we’ll consider your input when making changes to better serve players across Canada.